Trezar : 9.37" x 1.65" Real Feel Realistic Dildo & Soft Glan
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Made from high-quality, body-safe silicone
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Dual-density design with ultra-soft outer layer and firm core
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Realistic shape and texture for a lifelike feel
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Suitable for solo or partner use
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Size: 9.37" total length, 7.09" insertable length, 1.65" diameter
We provide Free & Discreet shipping with the tracking numbers on all orders. We will send a tracking number to your Email box once your order is shipped. Please refer to the below sections for more details.
Note: We support international shipping.We can ship to many countries and regions around the world, including North America, Europe, and Asia, etc.
1.Where do you ship from?
We have warehouses in the United States, Germany, the UK, Canada, and Australia. Orders are prioritized for shipment from the nearest available warehouse. If items are out of stock locally, we will arrange delivery from another warehouse.
2.How long to process my order?
Your order will typically be processed within 8-12 hours after payment confirmation.
3.How long will it take to get my order?
(a)For items in stock at local country warehouses:
Standard: 3-5 business days
Express: 1-3 business days
(b)For items not in stock locally:
Standard: 5-15 business days
Express: 3-5 business days
(c)For countries in Asia, South America, Africa, etc.:
Standard: 7-14 business days
Express: 4-7 business days
Please note that the specific delivery time for your order will be displayed in the shipping details on your order page. This information is the most accurate and up-to-date for your shipment.
4.How much does the shipping cost?
Please refer to the sheet below:
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Country |
Shipping methods |
Shipping fees |
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USA/Asia |
Standard Shipping |
Free |
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Expedited Shipping |
$19.99 |
|
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Canada/Mexico/ South America/Europe |
Standard Shipping |
Free |
|
Expedited Shipping |
$29.99 |
Multiple Shipments
In order to provide optimal service to our clients, we utilize merchandise inventory from all of our warehouses across the country. If your order is being fulfilled by multiple warehouse locations, you may receive multiple shipments. Rest assured, there will be no additional shipping fee for orders that are split into multiple shipments.
5. What shipping carriers do you use?
Our shipping partners are USPS, UPS, FedEx, DHL,Royal Mail, etc. Once your order is shipped your will get a tracking number in your email box. You can track your package and contact the courier to arrange a suitable day for delivery if you need it.
6.What kind of packaging do you offer? Discreet Packaging?
We ensure that all shipping is discreet. All sex toy will be packed in a plain carton box. Your package will not display any information that reveals the nature of the product inside. You can rest assured that your privacy is of utmost importance to us throughout the entire shipping process.
Note: For other countries (excluding the USA), the Carrier or Customs may open the package for inspection to determine import taxes.Please don’t worry about this, they will not damage the product.
7.Which countries can you ship to?
We can make shipments for lots of countries and regions all over the world.
However, due to import laws, we DO NOT SHIP to the following destinations:
Islamic countries, Philippines, India, Indonesia.
8.What about duty and taxes?
Our tax/duty policy varies by region:
(a)US & UK Customers: All shipments are entirely tax-free.
(b)Canada, EU Countries, & Australia:
Standard Shipping: No additional taxes/duties.
Express Shipping: May incur partial import duties (we recommend selecting Standard Shipping to avoid this).
(c)Other Countries: Please review your local tax regulations for details, or contact our support team for guidance.
If you encounter unexpected fees upon delivery, please contact us at info@realcockx.com right away—we are here to help!
9.WRONG Address Disclaimer
lIt is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address.
If you decide to change your shipping address, please write to us at info@realcockx.com as soon as you place your order.
Tips before shopping
Realcockx is committed to providing customers with a good shopping experience. To help you make an informed decision, we provide detailed product descriptions, measurements and photos, as well as product videos. Please read the product description and specifications carefully before purchasing. If you have additional questions, please contact us at info@realcockx.com for more information on any product.
60 days warranty
When your package is delivered, we will provide you with a 60-day after-sales guarantee. During this period, if there is any non-human quality problem with the product, we will provide you with a free replacement service.
Order cancellations
Generally orders will be shipped within 16 hours
Before we ship the package
Please contact us at info@realcockx.com for a free cancellation.
After package been shipped
In this case, we are not able to cancel the order. You can return the package to our warehouse and we are not responsible for return shipping costs. Please contact us at info@realcockx.com to get the relevent warehouse address.
Package not delivered
Our packages are mainly shipped by FEDEX/UPS, so we do not recommend you to use PO box addresses. To ensure that your package is delivered safely, please provide a physical address.
Friendly reminder: The courier sometimes leaves the package at the door, so please check it in time to avoid losing it.
Any other return request
If you still need help with any other return request, please contact us at info@realcockx.com, we will be happy to help with any queries you may have.
What is your return policy?
Due to the intimate nature of the items we sell, we only accept returns that are unopened and have intact packaging and tags. This is because we need to ensure that each product is brand new. This is for the health, safety and peace of mind of our customers.
Once the package is opened, the products are considered used, and therefore can not be returned unless defective.
If you plan to return a product, please show us the pictures of the unopened package within 60 days of purchase by email. After we confirm the status of the package, we will provide you with a return address. Return shipping is at your own expense.
Please allow up to 3-4 weeks for us to receive and process your return. If you have a question at any time regarding the status of your return, you can request an update at info@realcockx.com.
The above applies to, but is not limited to, the following scenarios:
Duplicate orders due to operator error.
Return due to change of mind.
Return due to purchase of the wrong product.
Return because you don't need it anymore.
Return due to the price.
